Utility Billing

Important Message

The City of Winter Garden wants you to know that we take your privacy and the security of your account very seriously.  City representatives will never ask for your credit card or bank information over the telephone.  If you receive a phone call seeking immediate payment on your utility account, please hang up and call us back at 407-656-4100 to verify your account.


The City of Winter Garden Utility Billing Department is committed to providing the best and most personalized service experience possible to each customer. The department processes account billing for over 17,000 service connections (households and businesses) each month based on the delivery and recapture of potable water, reclaimed water for irrigation, storm water, sewer and garbage pick-up services.  Pay Utility Bill


  • Customer Service Engagement 
  • Meter Service Requests, Installations and Inspections
  • Meter Reading 
  • Meter Maintenance and Repair
  • Account Management - service activation and cancellation
  • Account Billing and Payment Processing

Customer Service (Mon to Fri  8:00 AM - 5:00 PM):  407-656-4100