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1. Why do I need a permit?
2. When is a permit required?
3. How much will my permit cost?
4. What happens if I choose not to obtain the required permits?
5. Do I need a contractor?
6. If I use a contractor, what should I know to choose one?
7. How long does it take to get a permit?
8. What happens after the permit is issued?
9. How much time do I have once the permit is issued?
10. Where is the Permitting office located?
11. What do I need in order to obtain a permit?
12. When may I start building?
13. When do I need inspections?
14. Can I change my mind about the way something looks or is done?
15. How long is a permit active?
16. Does the City require an approval letter from a condominium or homeowners association?
17. What types of exterior projects require a permit?
18. What is an Impervious Calculation Worksheet?
19. What types of interior projects require a building permit?
20. Is a permit required to install a heat pump or air-conditioning unit?
21. Is a permit required to install a new outlet, ceiling fan, or lighting fixture?
22. Is a permit required to install a new sink, toilet or hot water heater?

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1. If I'm thinking of starting a business within the city of Winter Garden, how do I start?
2. What type of business is allowed in particular district?
3. If my business is in a Commercial Zoned area, why must I complete a Land Use Review application?
4. What is the order of registering my business with the State, County and City?
5. If I'm operating a business from a Winter Garden, FL address must I get a Business Tax Receipt?
6. What happens if I don't register a business with the City of Winter Garden for a city address?
7. Do I have to renew my business tax receipt each year?
8. Do I need to get inspections for my business?
9. What is a Business Tax Receipt?
10. How much does a Business Tax Receipt cost?
11. When will my business tax receipt expire?
12. Do I need just one business tax receipt for my business?
13. If I have a City Business Tax Receipt, do I also need a County Business Tax Receipt?
14. How do I renew my Business Tax Receipt?
15. Who is exempt from paying for a Business Tax Receipt?
16. Are Business Tax Receipts transferable?
17. How long does it take to get a City Business Tax Receipt?

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1. What is Code Enforcement?
2. How do I report a code violation?
3. Are complaints kept confidential?
4. How quickly will a code compliance officer respond to a complaint?
5. How can I find out if any action has been taken on a complaint?
6. What happens after I file a complaint?
7. What is a Code Enforcement Board meeting?
8. What is an inoperative vehicle?
9. What is overgrowth grass?
10. Can I operate a business from my home?
11. Can I park a commercial vehicle at my house?
12. Where can I park a recreational vehicle?
13. What if the property is a rental?
14. What can I do if I get a notice and do not understand what the violation is?
15. A vacant lot becomes overgrown with tall weeds. Is there a way to make the owner mow the lot?
16. I have received a notice from the Code Compliance Officer for violating one of the City codes. I don’t feel I was given enough time to correct the problem. What should I do?
17. If the City remedies a code violation, an invoice will be sent to the owner of record for the property. What happens if the invoice is not paid?
18. Are farm animals allowed in residential zoned area?
19. What is considered to be junk, trash and debris?

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1. What departments are within Community Development?
2. What are the essential functions of the Building Department?
3. What are the essential functions of Business Tax Services?
4. What are the essential functions of the Code Enforcement Department?
5. What are the essential functions of the Planning and Zoning Department?
6. What boards fall under Community Development and/or involve Community Development staff members?

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1. What are my collection days?
2. I need a trash can and/or recycling can. The one I have is damaged or I don’t have one at all. How can I get a new one?
3. How can I dispose of a large item (furniture, mattresses, box springs, grills, carpeting, etc.)?
4. How can I dispose of an electrical appliance (TVs, computers, dishwashers, microwaves, washing machines, dryers, refrigerators, etc.)?
5. Does the City collect hazardous waste (paint, batteries, cooking oil, motor oil, antifreeze, household cleaning products, pool chemicals, pesticides, herbicides, etc.)?
6. How can I dispose of tires?
7. How can I dispose of a gas tank?
8. Does the City pick up mirrors?
9. Why didn’t my trash, recycling, or yard waste get picked up? My neighbor’s was.
10. Why do my collection times vary?
11. My plastic item has the recycling symbol on it. Does that mean it’s recyclable?
12. How can I dispose of my Christmas tree?
13. Can I burn my garbage?

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1. When will the garage be finished?
2. How is it being built so fast?
3. How many levels will it be?
4. Will there be electric vehicle charging stations?
5. Will parking in the garage cost money?
6. Will there be shops or restrooms inside the garage?
7. Are the bricks real?

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1. What is zoning and how can I find this designation for my property?
2. What is future land use and how can I find this designation for my property?
3. I want to build a shed, carport, addition, or some other structure on my property. The Building Division says I need to confirm my “setbacks”. What are setbacks?
4. What is a “variance” and how can I get one?
5. I would like to place my business in a shopping center. Is my use allowed in this zoning district?
6. Is my property located within the City?
7. What are the code requirements for installing a new sign for my business?
8. What are the parking requirements for my new business?
9. Where can I see all the codes for the City of Winter Garden?
10. I would like to install a fence around my house, what are the steps for a fence permit?
11. Can I annex into the City of Winter Garden?
12. Can I build a structure in a City easement?
13. What are the building setbacks, if my property is located on a lake, conservation area, or wetland?
14. As a business owner, may I display merchandise and/or have outdoor dining tables on a public way (sidewalk)?
15. May I allow customers to have their dogs at my food service establishment?
16. What are the general rules of the consumption and sales of alcoholic beverages?
17. What is a legally non-conforming building, structure or parcel?
18. What is a preliminary plat?
19. What are construction plans for a subdivision?
20. What is a final plat?
21. What is a site plan?
22. What is the Development Review Committee (DRC)?
23. My mortgage company says I am in a flood zone, and need flood insurance. How can the City help me?
24. What is the base flood elevation (BFE) of my property?

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1. How do I apply for a position with the Winter Garden Police Department?
2. What can I do about speeding vehicles on my street?
3. How does traffic radar work?
4. How does a laser speed measuring device work?
5. How can I protest a ticket?
6. When I call the Police Department using 9-1-1, how does the dispatcher know where I live?
7. I’m interested in starting a Neighborhood Crime Watch group in my neighborhood, what do I need to do?
8. How do I obtain a copy of a police report?
9. How do I obtain a copy of a crash report?
10. Sometimes in my neighborhood, I see things that seem out of place or unusual and people or vehicles who are suspicious. I don’t feel comfortable calling the police, can you tell me about the procedure
11. I keep getting harassing or annoying hang up phone calls. It’s driving me crazy…what can I do?
12. I need to be fingerprinted, what do I need to do?
13. What is the mailing address and Fax number at the Police Department?

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1. What is Identity Theft?
2. What can I do to prevent Identity Theft?
3. What do I do if I become the victim of Identity Theft?

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1. What are the Evidence Unit's operating hours?
2. I've been notified that you have property of mine and I no longer want it. What should I do?
3. Can I claim something that I found and turned in to Winter Garden Police Department?
4. How can I claim my firearm you are storing?
5. Do I need an appointment to pick up property?
6. Do I need to bring identification to claim property?
7. Can someone other then myself pick up my property for me?
8. Can I get my property back if I am a minor?
9. How long is Property held?
10. What happens to unclaimed Property?
11. Still have a question?

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1. How early can I enter Little Hall on the day of my rental?
2. Can I hang decorations on the walls or from the ceiling?
3. Can I hold a date without a contract or payment?
4. Is the pavilion next to Little Hall included with my rental?
5. Can I setup tables and chairs on the screened porch?

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1. What is the address for payments or new service accounts?
2. What are the City of Winter Garden Utility Billing Rates?
3. What are the hours of operation for Utility Billing?
4. How can I pay my monthly Utility Bill?
5. Is there a flat rate fee for having an account set up in my name?
6. How much is the late fee if not paid by the original due date?
7. When is the service cut-off date for non-payment?
8. Is there a service fee for being on the delinquency cut-off list?
9. When will my services be restored if they’ve been turned off for non -payment?
10. How to obtain a temporary construction hydrant meter?